SMO
(Social Media Optimization) |
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Social Media Optimization or Social
Media Marketing has evolved as an important mix for search
engine marketing and optimization.
Social Media Optimization, meaning the process
of refining a website (optimizing it) so that its
awareness and content are easily spread through social mediums
and online communities by users and visitors of the website.
Social Media Marketing (SMM) combines the goals of internet
marketing with social media sites such as Digg, Flickr,
MySpace, YouTube and many others.
You need to leverage all the links and marketing value you
can get from social and business networks. The industry
in general is finally beginning to realize the strength
of Social Media. And, big brands will begin to adopt Social
Media Optimization as a part of their ongoing marketing
planning and execution.
Social Media is almost mainstream and it's no wonder why
big brands like Dove are all over it. The challenge for
companies who want to play ball in this space is that they
cannot control their marketing message.
Social search can never replace search engines as we know
them today, but the rate of growth for major search engines
will certainly be affected by the growing number of niche
tools and media specific channels such as social networks,
social bookmarking sites, personalized search, tagging,
podcasts, video blogs, regular blogs and other "social
media".
SEO has grown out of it's mainly technical roots and become
more of a creative discipline. There will always be technical
issues to solve though, since web sites and servers are
technical things. It's the creative and multi channel aspects
of "pull marketing" that are defining the future
of SEO.
Some of the Viral lists are
MySpace, Digg, YouTube and other viral tactics.
| Digg |
Del.icio.us |
| Wikipedia |
Flickr |
| Reddit |
Newsvine |
| StumbleUpon |
Technorati |
| MySpace |
Yahoo! Answers |
| Ma.gnolia |
Yahoo! 360 |
| LinkedIn |
Squidoo |
| Wikihow |
Ning |
| Frappr |
Furl |
| Wetpaint |
43 Things |
| Shoutwire |
Shadows |
| YourElevatorPitch |
Jotspot |
| BlinkList |
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MySpace: The high school cafeteria of SMO, MS is
a great way for marketers to reach teens and young adults.
If you go about your marketing too blatantly, however, the
community backlash could leave you running for the nurses
office. Developing a persona related to your product and
giving away free stuff via bulletins has worked
well for me personally in the past.
digg: A social voting site, digg allows its community
to thumbs up or thumbs down pages and articles submitted
by others in the network. It is tough to get ahead in digg,
with lots of duplication and very fickle power players.
Its no wonder that their demographics are described
as 25-34 year olds with incomes greater than $100k
per year. Thats a very valuable audience, and
if you can figure out how to crack the nut with great content
submissions (top 10 lists do very well on digg) youll
be laughing.
del.icio.us: A social bookmarking site, del.icio.us
is especially good for research and collaboration. Anything
you store and tag can be utilized by friends, colleagues
or the entire network. Typically an older crowd with less
direct marketing potential than other SM sites - but if
your site features good, original and objective content,
tag it and get it up there.
Types of Social Media :
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Message Boards
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Social Networking
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Blogging
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Videos
There are various types of interaction
a business can have with its customers:
Identity-based Interaction
is your declaration of your value, who you are, and where
you can be found. Your customer happens upon your online
identity that you, as a provider, define and declare. This
is anything from your About Us pages on your blog or website,
to your MySpace profile, to your Naymz profile. Here, there
is very little interaction outside of your own declaration,
but this becomes critical in defining how you can benefit
your marketplace.
Association-based Interaction is your customers
opportunity to associate themselves with you and you with
your customers. Most obviously, this is accomplished through
things like becoming Friends?? on MySpace, you and
your customers BlogRoll, or through their social bookmarking.
This is your customer wearing your companys logo proudly
Like Andy wears his Beatles shirts. The most explicit
form of allowing for this ability is through social bookmarking
sites. I say this, and not social networking sites, because
this is the sole funciton of these sites. Make it easy for
your customers to bookmark your site, blog posts, etc with
their favorite tool.
del.icio.us
Furl
blummy
Ma.gnolia
StumbleUpon
BlinkList
User-initiated Conversation is your users opportunity
to create their own declarations or questions, and your
opportunity to respond. This is your opportunity to be there
and cater to them. Here, you serve your customers. Perhaps
the most cut-and-dry examples of this lie in messageboards,
forums and groups?? sites such as Google Groups, Yahoo!
Groups, community sites, etc. So, how do you find these
conversations? Andy Beals Online Reputation Monitoring
Beginners Guide. Here, he walks you through, step-by-step,
how to find out what conversations are being initiated by
others online.
Provider-initiated Conversation is your chance to
find out what your customers think, feel, love and hate
about your product. Ask them. Challenge them. Present yourself
to them, but do so respectfully. As much as its an
opportunity for them to tell you what they love and hate
about your product, its also their choice whether
to do so or not. Be kind. Be respectful. Appreciate their
time.
In-Person Interaction is the pinnacle form of interaction
with your customers. Youre interacting with them online,
why not in person? Does it get better than that? This is
where relationships are built and authentic conversation
is had with so much more input, feedback, collaboration
and communication. I had a seven hour conversation with
a good friend last night. It was one of the best conversations
Ive ever had about so many things, and I could have
never had that quality of a conversation online. Nothing
beats face-to-face.
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